We offer a 90 Money Back
Guarantee on every product we sell for the amount of purchase,
excluding shipping and handling charges. Your satisfaction is
our priority. Please call customer service at (308) 247-3400
in advance to obtain an RMA number (Return Merchandise
Authorization) within 90 days of purchase date.
Return merchandise with
RMA number to:
Apple Poly LLC
RMA # : _________
303 Adams Ave Suite A
PO Box 732
Morrill NE 69358-0732
NOTE: Product sent with no RMA
number will be returned to sender. One refund per household.
Order Cancellation Policy
Please submit any cancellation via email to
firstname.lastname@example.org, or call us at (308) 247-3400.
Email cancellations must contain
the following: First name, last name, and email address. This
information must be identical to the information originally
submitted on your order. Please provide contact information so
that we may contact you if we have questions in regards to
canceling your order.
Every effort will be made to
accommodate the cancellation of your order, providing your order
has not been charged and/or shipped out. In the event that a
cancellation was submitted (via email or phone), and your order
was shipped out after, we will gladly refund the complete
balance charged including shipping. However, if the cancellation
was documented as received after the order was shipped, we will
refund the merchandise total less shipping, after the
merchandise has been returned to us unopened.
We make every effort to ship order on in-stock products
within 24 hours of receipt of your order. Often, we are able to
ship orders the same day they are received. If shipment is
delayed more than 72 hours from the time of your order, you will
be notified by email or telephone. We do not guarantee
processing or transit times, except in the case of specific
arrangements through our Nebraska office at (308) 247-3400 prior
to your order.
All domestic orders are shipped
USPS First Class Mail, Priority Mail, or Express Mail. These
options and costs are available on the order form. International orders are shipped
via Global Priority Mail or Global Express Mail, and accompanied by applicable customs
be aware that we have no control over the customs and import
duties processes of your country. Shipments are sometimes
delayed due to these circumstances. The purchase price of your
order, and the shipping charges, are paid when your order is
processed. Your order payment does not include GST, VAT or
any other taxes imposed by your country. Your order payment does
not include any import duties or fees that may be charged by
customs officials in your country. Any and all additional
import duties, fees or taxes imposed by the country of import
are the responsibility of the buyer.
In the case lost or excessively
delayed shipment, you are encouraged to call or email so that we
may attempt to track or replace your order.
What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you
may be asked to enter your: name, e-mail address, mailing
address, phone number or credit card information. You may,
however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of
the following ways:
; To personalize your experience
(your information helps us to better respond to your individual
; To improve customer service
(your information helps us to more effectively respond to your
customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold,
exchanged, transferred, or given to any other company for any
reason whatsoever, without your consent, other than for the
express purpose of delivering the purchased product or service
; To send periodic emails
The email address you provide for order processing, will only be
used to send you information and updates pertaining to your
Note: If at any time you would like to unsubscribe from
receiving future emails, we include detailed unsubscribe
instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the
safety of your personal information when you place an order
We offer the use of a secure server. All supplied
sensitive/credit information is transmitted via Secure Socket
Layer (SSL) technology and then encrypted into our Payment
gateway providers database only to be accessible by those
authorized with special access rights to such systems, and are
required to keep the information confidential.
After a transaction, your private information (credit cards,
social security numbers, financials, etc.) will not be kept on
file for more than 30 days, unless you specifically request we
do so for your ordering convenience.
Yes (Cookies are small files that a site or its service provider
transfers to your computers hard drive through your Web browser
(if you allow) that enables the sites or service providers
systems to recognize your browser and capture and remember
shopping cart and keep track of advertisements and .
If you prefer, you can choose to have your computer warn you
each time a cookie is being sent, or you can choose to turn off
all cookies via your browser settings. Like most websites, if
you turn your cookies off, some of our services may not function
properly. However, you can still place orders over the
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties
your personally identifiable information. This does not include
trusted third parties who assist us in operating our website,
conducting our business, or servicing you, so long as those
parties agree to keep this information confidential. We may also
release your information when we believe release is appropriate
to comply with the law, enforce our site policies, or protect
ours or others rights, property, or safety. However,
non-personally identifiable visitor information may be provided
to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third
party products or services on our website. These third party
sites have separate and independent privacy policies. We
therefore have no responsibility or liability for the content
and activities of these linked sites. Nonetheless, we seek to
protect the integrity of our site and welcome any feedback about
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary
precautions to be in compliance with the California Online
Privacy Protection Act. We therefore will not distribute your
personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's
Online Privacy Protection Act), we do not collect any
information from anyone under 13 years of age. Our website,
products and services are all directed to people who are at
least 13 years old or older.
modification date below.
This policy was last modified on 09/19/2011
contact us using the information below.
PO Box 732
Morrill, NE 69358-0732
+1 308 247-3400
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